Terms & Conditions

At Vertu, we aim to produce and deliver something exceptional while pursuing excellence. All of the products are made with materials of the highest caliber and have unrivaled beauty. Customers can navigate our website with ease and find all the details they require about the products they are interested in. Information about products and services is only provided on our website for the benefit of customers and visitors, and access to it is subject to acceptance of the terms of service and policies outlined above.

The terms of service apply to all users of our website and buyers who make purchases from us. Additionally, these terms of service apply to all users of the website, whether they merely browse or actively engage in its activities.

We kindly request that you carefully read the terms of service before using the website. By using our website or any portion of it, you consent to the terms of service. If you don’t abide by all of the terms of service, you won’t be able to use the website or its services. If the terms of service are regarded as an offer, then only those terms are acceptable.

These terms of service will therefore be applicable to any new features or tools that are added to the store. The user will always have access to the most recent terms of service on this specific page. By publishing updates and/or changes to our website, we also reserve the right to modify, enhance, or even replace any aspect of our service. It is your duty as a website user to frequently check this page for updates or modifications. You are deemed to have accepted the updated terms when you visit the website again following the posting of any changes or updates.

Conditions for the Online Store

You confirm that you are at least the age of majority in the state or province in which you reside when you accept the terms of service, or that you are the age of majority in the same state or province in which you reside and you have given us permission to permit any of your minor dependents to use this website.

Any unlawful or unauthorized use of our goods or services is not permitted. You won’t violate any local laws by using the service, as well (including but not limited to copyright laws).

It is forbidden to exchange malicious software, such as viruses and worms. Your services will be immediately terminated if you disobey any of the terms.

Overall Conditions

We reserve the right to deny service to anyone at any time, regardless of the justification.

Unless otherwise stated, you consent to the transmission of your content (excluding credit card information) in an unencrypted format for the following purposes: (a) transmission across a variety of networks; and (b) alterations to your content in order to comply with technical specifications of networks or devices to which your content is connected. To protect your privacy, your credit card information is always encrypted before being sent over the internet.

You agree not to duplicate, duplicate (or copy), sell, resell, or otherwise exploit any part of the Service or the website through which it is made available without first getting our express written consent.

The headings in this agreement are included solely for organizational purposes and have no bearing on its terms.

Accuracy, Completeness, and Updates

Without our knowledge, the data on this website could be inaccurate, incomplete, or out of date. This is not something for which we are accountable. You should not make decisions based solely on the information on this website without first seeking advice from primary, more reliable, thorough, or up-to-date sources of information. If you rely on the information on this website, you are solely responsible for your own decisions.

This website contains some historical information. Historical data is always dated and is only presented for educational purposes. Although we reserve the right to do so at any time, we are not required to keep the information on this site up to date. By using this service, you acknowledge that it is your duty to monitor any site updates.

Modification in the Pricing and Services

We reserve the right to alter our product prices at any time and without prior notice.

The Service (or any part of it) may be changed or discontinued at any time and without prior notice.

We won’t be responsible to you or any other third party if the Service is changed, priced differently, suspended, or discontinued.

Products or Service (if applicable)

Some goods and services are only offered online via websites. You may only return or exchange this item in accordance with our return policy as it might only be available in a limited quantity.

We’ve done our best to accurately represent the colors and images of our products at the online store. We are unable to ensure that the colors you see on your computer screen are accurate due to this.

We do, however, reserve the right to restrict the sale of our goods and services to a specific person, area, or jurisdiction. In the event that the situation calls for it, we might decide to use this option. The selection of goods and services we offer is subject to change. This includes the freedom to alter product details or costs whenever necessary, without warning or incurring your responsibility. Any product may be discontinued at any time and for any reason by us. Where prohibited by law, any offer for a good or service made on this website is void.

We do not guarantee that the customer’s expectations will be met in terms of the quality of any goods, services, information, or other materials purchased or obtained by the customer, nor do we guarantee that any errors in the Service will be fixed.

Accuracy of Billing and Account Information

At any time, we reserve the right to reject any order you place with us. We reserve the right to impose a limit on the number of items that can be bought by a single person, household, or order or to revoke it altogether. Orders placed using the same credit card, the same billing and/or shipping address, or under the same customer account may be restricted. Because of this, if your order is modified or canceled, we will try to let you know by contacting the phone number and/or billing address you gave us when you placed your order. We also reserve the right, in our sole discretion, to limit or forbid orders that appear to be placed by distributors, resellers, or dealers.

You agree to supply current, complete, and accurate account and payment information when you make a purchase from our store. In order for us to complete your transactions and get in touch with you as necessary, you also consent to promptly update your account information, including your email address, credit card numbers, and expiration dates.

Please refer to our Return and Replacement Policy for more details.

Additional Tools

In some circumstances, you may receive access to tools from third parties over which we have no supervision, control, or input.

You acknowledge and agree that access to these tools is provided “as is” and “as available” without any express or implied warranties, representations, or conditions of any kind. Your use of optional third-party software is not subject to any liability from us.

Unused optional tools are not eligible for exchanges or refunds. You use any optional tools that the site makes available at your own risk and discretion (s).

In the future, it’s possible that the website will provide new features or services (including, the release of new tools and resources). Also covered by these Terms of Service are new features and services.

Third-Party Links

Third-party materials may be present in some of the content, goods, and services made available through our service.

You might leave this website by clicking on links to others that we have no affiliation with. In order to avoid any confusion, we expressly disclaim all liability for any errors or omissions in any third-party materials or websites, as well as for any other third-party content, goods, or services.

Any harm or damage resulting from the use of any resources, products, services, content, or other transactions on any third-party websites is not our responsibility. Before engaging in any transaction, please familiarize yourself with the third party’s policies and practices. Any questions, comments, concerns, or claims should be handled by the third-party business.

User Comment, Feedback, and Submissions of other Kinds

You agree that if you send us specific submissions (like contest entries) or creative suggestions, proposals, plans, or other communications online, by email, postal mail, or otherwise (collectively, “comments”), we are free to edit, copy, publish, distribute, translate, and otherwise use those submissions or other communications in any format. For us, leaving comments is entirely optional. We’re not required to respect the privacy of any information or pay anyone for their comments.

The content that we find to be illegal, offensive, threatening, libelous or defamatory, pornographic, or otherwise objectionable, or that we believe violates the intellectual property rights of any third party or these Terms of Service may be monitored, but we are under no obligation to edit or remove it.

When you leave a comment on someone else’s blog, you promise not to violate their rights in any way. Additionally, you can be confident that your comments will be free of any material that could harm this website or other websites that are linked to it, including but not limited to statements that are illegal, abusive, or offensive. To avoid detection, avoid posting comments anonymously or using a false email address. Any and all comments you make, as well as the truthfulness of the information they contain, are solely your responsibility. We expressly disclaim all responsibility for any remarks made by you or other parties.

Personal Information

Our Privacy Policy applies to any personal information you submit through the store. To find out more, visit our Privacy Policy.

Errors, Inaccuracies, and Other Omissions

Typographical errors, inaccuracies, or omissions could be present in the service or on our website and could affect how things are described, priced, promoted, offered, shipped, transit times, or even available. The accuracy of the information provided by the Service or any linked website cannot be relied upon at any time without prior notice to you. Without prior notice, we reserve the right to make any changes or updates and to correct any mistakes, inaccuracies, or omissions (including after you have submitted your order).

Updates, modifications, or clarifications to information in the Service or on any affiliated website, including but not limited to price information, are not covered by our commitment. Unless an update or refresh date is specifically stated, it should be assumed that the information in the Service and on any associated websites is current.

Prohibited Uses

As an additional prohibition, you are prohibited from using the website or any of its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. If you violate any of the prohibited uses, we reserve the right to deny you access to the Service and any associated websites.

Disclaimer of Warranties; Limitations of Liabilities

You are responsible for making sure that your use of our service is uninterrupted, timely, secure, or error-free; we cannot make any such guarantees.

The accuracy or dependability of any results that may be attained by using the service is not something we can guarantee.

You acknowledge that we may occasionally suspend the service for an indefinite amount of time or terminate it at any time without giving you prior notice.

It is expressly acknowledged that using the service—or being unable to use it—is at your own risk. Unless otherwise specified, the service and all products and services delivered to you through the service are provided “as is” and “as available” for your use, free from any express or implied warranties or conditions, including those regarding merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

Under no circumstance Vertu Mobile nor our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors will be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the fullest extent as permitted by law.


You consent to indemnify and hold harmless Vertu Mobile and our parent company from any claim or demand made by a third party due to or resulting from your violation of any of the terms and conditions contained herein or the documents incorporated herein by reference, or your violation of any law or the rights of a third party. You consent to indemnify, defend, and hold harmless Vertu Mobile, our parent company, and all of our officers, directors, subsidiaries, affiliates, and partners.


The unenforceable portion shall be severed from these Terms of Service and shall not affect the validity or enforceability of the remaining provisions. Even if a term of these terms of service is found to be invalid, illegal, or unenforceable, it will still be enforceable to the fullest extent allowed by the law. Such determination shall not affect the legality or enforceability of the other provisions.


The parties’ obligations and liabilities incurred up until the time of termination will continue to be in full force and effect.

Until either of us cancels them, they will remain in force. You may stop using our services after the expiration of these Terms of Service by contacting us or stopping using our website.

We may terminate this agreement immediately and without prior notice if you violate any of these Terms of Service conditions, or if we have reasonable grounds to suspect that you have violated them. You are accountable for any unpaid debts until the date the agreement expires (or any part thereof). Until either of us cancels them, they will remain in force. You may stop using our services after the expiration of these Terms of Service by contacting us or stopping using our website.

Entire Agreement

No right or provision of these Terms of Service shall be deemed waived by our failure to exercise or enforce such right or provision.

All prior or contemporaneous agreements, communications, and proposals, whether oral or written between you and us, are superseded by these Terms of Service and any other policies or operating guidelines we post on this website or in connection with the Service as they govern your use of the Service (including, but not limited to, any prior versions of the Terms of Service).

The author will not be held responsible for any misinterpretation of these Terms of Service.

Governing Law

The laws of the nation in which they are entered will govern and be followed in the construction of any other agreements through which we offer you Services.

Changes to Terms of Service

The most recent version of the Terms of Service is always available on this page.

We reserve the right to modify or replace any part of these Terms of Service by posting updates and changes to our website at any time. You are responsible for checking for updates to our website; we ask that you do so frequently. Any modifications to these terms of service will take effect right away and be applicable to all future visits to our website and use of our service.

Contact Information

If you have any queries or issues regarding these Terms of Service, please email us at support@vertuofficialindia.com